Developer’s Guide To The Enterprise: Mobile App Support at the End of The Universe

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Mobile enterprise has climbed the summit, literally and figuratively, and can now be found in your local retail store, school or ski resort. I have personally been to Copper Mountain several times, and it is easily my favorite ski resort in the Summit County area. So when I recently stumbled upon an article about how Copper Mountain utilized rugged to empower staff, I was very interested. I was most impressed by the challenges the developers had to face for this mobile deployment: extreme temperatures, extreme elevation, rugged terrain and a sheer volume of 10,000 scans per day. In the world of software development, releasing is only half of the journey, and supporting apps in the enterprise realm presents its own unique challenges and opportunities.

Today we are going to discuss how you can make supporting enterprise applications as a developer less frustrating and more productive.

The Humble Crash Log

As any developer knows, a crash log and its accompanying stack trace are one of your best allies. Reviews, user comments, etc are nice, but they are not always very informative sources. A crash, however, gives it to you straight. While crashes can be frustrating when they show up unannounced—especially from an app in production—the crash log’s honesty is what sets it apart from the aforementioned less empirical sources. Being able to log into iTunes Connect, Google Play Store or The Windows Store and fetch these logs is crucial to tracking down and fixing bugs for apps that are deployed to their respective store. However, in the enterprise world, most apps are not deployed to the store which removes the easy access to the crash information that developers need.


iTunes Connect even provides fancy graphs on your crashes.

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